Customer Testimonials

Customer Testimonials

"Jeep Owner"

Dear Service Director,

I want to express my sincere appreciation for the dedication, honesty and professionalism you and Jim Gray have always shown me during my 13 year association with Liberty Auto City.

You and your team have always gone above and beyond to find and correct any problem I have experienced with my jeep. I have been treated more than fairly and have never been pressured to do repairs that were unnecessary or questionable. All problems were explained clearly, patiently, and with options for their resolution.

Clearly, this is how you have remained a strong, vibrant dealership with loyal customers. I would'nt even consider taking my Jeep elsewhere.

Wilma H., Libertyville, IL

"2018 Jeep Grand Cherokee Owner"

Recently I purchased a 2018 Jeep Grand Cherokee. Even though I have less than 500 miles on the vehicle, I'm very pleased. But, more so, I could have purchased any vehicle from any dealer - I chose Liberty. Why? I have purchased other cars from your dealership; Robert Cohen, your salesman was not pushy and was very helpful - he showed us all the models and explained the ups and downs of eac. There were no phone calls late at night. He was a fine example of a great salesman. Service - Jim Gray has been our guy from the very beginning, a positive, can do guy who can figure out what ever needs to be done and does it right. You know it's not the building, the advertisements but IT'S THE PEOPLE! Thanks
Jack N.

"Subaru Fanatic"

I wanted to say how happy I am with the Sales and Service people at Liberty! I have purchased four Subarus over the last six years and Elmer has always exceeded my expectations. You have a customer for life.
Starla & Frank K., Johnsburg, IL

"You have the best service department "

You have the best service department I have ever run into. Every time I need to bring my jeep in, I am treated with respect and taken care of quickly and professionally. Everyone I encounter is just simply wonderful. The only way I will ever purchase a vehicle from any other dealership than Liberty Auto City is if I move to another state. Thank you for always being so amazing!
Kelli V, CDW

"I will recommend you highly to friends and family"


Dear Dan Magana,
I want to thank you very much for the excellent service during the search and purchase of my new Jeep. I am enjoying my Jeep, and truly appreciate your patience, helpfulness, and knowledge of the product. I will recommend you highly to friends and family.

Thanks again! Sincerely
George S.

"I'm really happy with the purchase,"

We recently leased a Jeep Grand Cherokee from Liberty. From start to finish, these guys handled everything professionally (and without the nonsense we got from Fields). The salesmen we worked with (Jacey and Patrick Kozyra) were great. They couldn't have been nicer and were straight forward with us on price. It didn't feel like the classic "let's make a deal" you get in other dealerships. They gave us their best price, plain and simple. As it turned out, the price couldn't be beat. I called and went to the majority of other dealerships around the area, and nobody could come close on price. I'm really happy with the purchase, and highly recommend Liberty if you're in the market for a new Jeep.


Sam S.

"I bought a beautiful Suburu "

I bought a beautiful Suburu from Elmer "Fudd" Hansen. Not only was he the most courteous,well-informed salesperson I have ever dealt with, but he was the only salesman that ever truly listened to me. That is why I left with the cart that was perfect for me and my needs. I will never shop anywhere else but Liberty Auto City and buy a car only from Mr. Hansen. It was a great experience. And how many people can say that about buying a car?!

Sincerely,

Deborah H.
Deborah H

"We enjoyed the ride home"

We enjoyed the  ride home and to church this morning in
our beautiful new 300S!!  Thanks to you and your staff for a very
enjoyable car buying experience!


Cheryl & Don

"I just wanted to take a moment to tell you what a great experience "

I just wanted to take a moment to tell you what a great experience I had today at Liberty Jeep. Specifically with Jim Gray in the service department. I am in the area for business and had a meeting in Libertyville. After my meeting my check engine light came on and with a quick search on my phone Liberty Jeep was the closest dealer. I approached the service desk and spoke to Jim Gray. I told him I was from St. Louis and that my engine light on my 2005 Grand Cherokee just came on. He understood my problem and before I could say it and asked me if I wanted to know if it was safe to drive back to St. Louis. That is exactly what I wanted to know. To my surprise, Jim asked me to pull my car in to the bay and had a service technician look at it immediately. As it turned out it was only a catalytic converter error message. Jim assured me the car was safe to drive and said to take it to my local Jeep dealer when I got home. To say the least, I was surprised by the outstanding customer service Jim offered. He is to be commended. Tim

Tim B.

"Loyal Liberty Customer"

I've bought 3 family vehicles from Liberty Auto City and it's because if their Service Department. Liberty's service is top-notch - I always get a free loaner car whenever I bring my car in for service.
Jeff T., Crystal Lake, IL

Contact

Liberty Auto City

1000 E Park Ave
Directions Libertyville, IL 60048

  • Sales: (888) 240-0765
  • Service: (877) 587-3739
  • Parts: (888) 226-7023

Hours

  • Monday 9:00 am - 9:00 pm
  • Tuesday 9:00 am - 9:00 pm
  • Wednesday 9:00 am - 9:00 pm
  • Thursday 9:00 am - 9:00 pm
  • Friday 9:00 am - 9:00 pm
  • Saturday 9:00 am - 6:00 pm
  • Sunday Closed
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